KE
5 months ago
★★★★★
got my hair cut there for the past 5 years great place very pleased with there work!
got my hair cut there for the past 5 years great place very pleased with there work!
Great place! Quick color, friendly people, great prices. They're always busy which says a lot about a salon.
Very friendly and professional staff. Service is done in a timely manner. If I ever had to reschedule an appointment I was treated professionally. Even though I’ve moved to the next town, I continue to go there for any of my services. Would suggest them to everyone.
Love it at Shear Touch. Great ladies who own the salon and great job done by them and their employees. Very relaxing, comfortable place.
Embarrassing & disappointing. I’ve gone to shear touch off and on since i was in elementary school. I showed up to their new location for info on tanning. I explained that I wanted to do the months package for unlimited for $40, but I wasn’t sure what my tattoo artist would think about that. I asked if I could pay the full amt for just one tan ($7.00), and then I’d either be told not to come back, or be told it was fine. Assuming the latter would be the case, I simply asked if I could pay the $33 balance and continue with a monthly package. “No. You’d have to pay $40”. Common customer courtesy? It’s not like I’m switching up half way through a deal. I either would walk and have paid $7.00 for one tan, OR I would’ve paid $40 for the monthly package. ??? What’s the problem. Anyways, I ask to see their deluxe toon of lotions. They all look dumbfounded at each other and state that they have NONE. OK. What do I do now? “Well we have there tiny little samples here until we get lotion in”. Okay. She responds , “they’re $3”,. Paying for a sample, something your got free, when you have none of your most important product in? That’s embarrassing. As I’m leaving and pay my $10 for ONE tan, I asked where I could get the specific lotion needed. None of them knew they all look dumbfounded again. They couldn’t tell me what to go for, OR what to avoid. Im not exaggerating. I merely Walked out and had to google my way through topical solutions. So disappointed in the consistent let down and lack of customer service.